Data Deletion Instructions
Last updated: 05.10.2026
You can ask us to delete personal data processed through Aymam AI services in any of the ways below. Requests are handled within 30 days at the latest and we will confirm the outcome to you.
1. If you messaged a shop on Instagram
Write "delete my data" in the same Instagram chat, or e-mail [E-POSTA / EMAIL — e.g. destek@aymam.ai] with your Instagram username. We delete the message records we hold on the shop's behalf and inform the shop. For data the shop keeps in its own systems, you may need to contact the shop as well.
2. If you are a Aymam AI customer (business account)
Send "delete my data" to the assistant on WhatsApp, or write to [E-POSTA / EMAIL — e.g. destek@aymam.ai] from your registered e-mail address. Your account, products, photos, generated content and message records are deleted; posts already published on Instagram stay on your account, and you can remove them in Instagram if you wish.
3. Komşu camera assistant users
Write to [E-POSTA / EMAIL — e.g. destek@aymam.ai] to have your camera records, event descriptions and question history deleted.
4. Removing app access
You can remove Aymam AI's access at any time in Instagram under Settings → Apps and websites, and in Facebook under Settings → Business integrations. Once access is removed we receive no new data; use one of the options above to delete existing data.
5. Records we must keep
Invoices and accounting records are kept for the legally required periods (5–10 years). Security and access logs are deleted automatically after at most 6 months.